top of page

Resume

Experience

 Product Manager

Ola Cabs, Ola Cars and Ola Electric

May 2021 - August 2022

Bangalore

  • Product Manager - Ola Electric (June 2022 - Present) 

  • Product Manager - Ola Cars (April 2022 - June 2022) 

  • Associate Product Manager - Ola Cars (May 2021 - March 2022)

Area - Product

Ola Cabs is an Indian multinational ride-sharing company offering services that include vehicles for hire and food delivery.

​​

  • The only fresher APM to get recruited in 2021 from 5,000 student applicants. Part of the product team that was building the Ola Cars Super App

  • Common Metrics - PRDs written - 121, Firefights (AdHoc fixes) - 30, Spotlight award (Employees of month award alternative in Ola) received - 1 (July) Product Manager, Ola Cars April 2022 - August 2022

  • Got promoted to a product manager for excellence in performance, making me the youngest experienced person to become a product manager in Ola

  • Designed and built a sales CRM in 2 weeks and a procurement CRM in a week using Leadsquared, which increased monthly sales by 380%

  • Designed the overall architecture and system design for the entire Ola Cars with 10 microservices for Microsoft Dynamics 360 CRM

  • Built a 0 to 1 product Ola Cars, a vehicle commerce platform, and grew it to the second largest online used cars platform in India

  • Product owner of Seller experience, Customer support, Sales - Operational flow, Leadsquared and Microsoft Dynamics CRM and Backend Dashboards

  • Designed and built a customer escalation prevention and solving system in Zendesk, that decreased monthly escalations by 30% and average TAT by 2 days

  • Led a team of 8 PMs, 36 engineers, and 2 designers to release the pilot version of Ola Cars to 2,500 users: used user behaviour to redesign the MVP app

  • Designed and implemented the entire end-to-end operations flow for the Ola Cars in coordination with business, support, operations and sales teams

  • Led a team of 2 PMs and 4 engineers to implement customer support, live chat, user feedback and lead generation systems using Zendesk

  • Redefined the North-star metric of Ola Cabs by identifying and combining 15 top-level metrics and their gold-standard values: Built an MSTR dashboard

Product Manager

Joveo Technologies

Sep 2022 - Present

Remote

Area - Product

Product owner tasked with stabilizing the entire backend of a job advertising platform, which tracks clicks and conversions using pixels and fingerprints

  • Designed and built a conversion qualifying tool using a bot detection tool; improved the conversion by 2.6% and generated a monthly revenue of 10K USD

  • Reduced the monthly overall Jira bug tickets on the team by 20% within 3 months of joining; stabilizing the system

  • Designed and built anomaly detection tools using complex spike detection algorithms which reduced the monthly client bug tickets by ~ 30 %

  • Built a documentation series and an overall data dictionary for the system which improved the product understanding and data literacy of the team

Product Management Intern

IMI Mobile, Cisco

Jan 2021 - Present

Remote

Area - Product

IMI Mobile is an MNC part of the Cisco family. Part of a 3 PM + 30 engineers team building a B2B2C product with 60K MAU. Onboarded on Jan 6th 2021

  • Identified and integrated 80+ events and 200+ parameters for product analytics and user behaviour study during the shift from Mixpanel to Amplitude

  • Recommended 5 different alternatives to IP Geolocation API taking into consideration 10 different features and parameters and with special consideration to GDPR

  • Currently part of the team responsible for the development and integration of IMI Engage to the Cisco WebEx Platform and the Cisco Ecosystem

Growth and Business Development Head

UppSkale

July 2020 – October 2020

Remote

Area - Growth

UppSkale is an HR tech startup working to bring in new technology to bridge the gap between academia and industry through challenge-based hiring

  • Headed the Corporate-innovation Program Team which is one of the four teams in the company. One of the six decision-makers of Uppskale

  • The CIP team is responsible for database creation, lead generation, conversion and delivery of clients and outreach and marketing of the company

  • Led the onboarding of 30 new clients, increasing the client database to five-fold and generating INR 200K in revenue all in one month of my joining

Sales and Business Development Intern

Recko.io

May 2020 - June 2020

Remote

Area - Growth

Recko is the Asian market leader of platforms for payment reconciliation and tracking transaction life cycle and commercial contracts of organizations

  • Part of an 8-member team responsible for growth and expansion of Recko to the markets of North America, Middle East, Europe, and North Africa

  • Analyzed and collected data from 50+ articles to identify top players in the E-commerce, Consumer Apps and Marketplace industries for the above 3 geographies

  • Identified 130+ potential customer companies and generated leads from the CXOs of these companies and prepared individual-based sales pitches

Education

Birla Institute of Technology and Science Pilani - Pilani Campus

Integrated M.Sc. (Hons.), Physics and B.E. (Hons.), Chemical Engineering

August 2016 – May 2021

Bachelors

Pilani, Rajasthan

1200px-BITS_Pilani-Logo.svg.png

University Leadership Roles

Internship Coordinator

April 2019 - November 2020

Placement Unit - BITS Pilani

  • Led a 2-tier team of 28 students and pitched to 2000 companies and to 150+ new firms by designing and implementing a dynamic data-driven process

  • Conducted and headed the largest ever internship drive in terms of number of companies hosted for a pool of 800 Pre-final year students

  • Achieved a ~20% YOY increase in avg stipend, ~58% YOY increase in the number of job offers, ~43% YOY increase in the number of companies hosted and ~14% YOY increase in the median Stipend.

  • Achieved a 50% YOY increase in the number of companies hosted from the IT sector which resulted in a 43% YOY increase in the number of offers from the respective sectors. (Largest ever)

  • Achieved a 150% YOY increase in the number of companies hosted from the Electronics sector which resulted in an increase in the number of offers 7-times larger compared to the previous year. (Largest ever)

  • Achieved a 150% YOY increase in the number of companies hosted from the Mechanical and Chemical Core sectors which resulted in an increase in the number of offers 3-times larger compared to the previous year. (Largest ever)

  • Onboarded coveted companies like Hindustan Unilever, Salesforce, LinkedIn, Samsung Semiconductors, Micron Technology for recruitment for the very first time

OASIS (Campus Cultural Fest) Coordinator

May 2018 - December 2018

Film Making Club, BITS Pilani

  • Organized the first-ever film festival in the history of all the three BITS campuses in collaboration with the Film Division, Ministry of Information and Broadcasting, Government of India

  • Led a 3-tier workforce of 33 students to simultaneously manage the logistics of the Film Festival and the 96-hour continuous after-movie shooting

  • Procured an all-time record-breaking sponsorship deal of INR 150K for renting shooting equipment worth INR 1.9 Million for the after-movie shooting

Coordinator

November 2018 - May 2019

APOGEE (Campus Tech Fest) Outreach Team

  • Coordinated the event-specific publicity work nationwide for APOGEE and conducted mini-fests in different colleges and schools of Delhi, Jaipur and Sikar

  • Spearheaded the nation-wide Campus Ambassador program with conceptualizing an incentive-based structure and a live leaderboard system

  • All the events helped in obtaining the highest participation ever in the history of the fest with a 71% y-o-y increase in overall registrations for the fest

Projects

Portfolio Website

Portfolio

December 2020 - Present

  • Used Heatmaps and funnel level analytics in Hotjar and Visitor Analytics to perform user behaviour study to perform 300+ major iterations on the website

  • The inputs from the user behaviour study: Improved bounce rate by 28%, Average session duration by 2.15 mins, Funnel level end conversion by 5.63%. 

Product Management in Indian Software and E-Commerce Companies

Product Management

January 2020 - July 2020

  • Interviewed Product managers from various industries to understand the Product development and Road-mapping styles used in Indian companies

  • The final report of the project is currently used as a course material for the course "Product and Brand Management" in the MBA Department of BITS

Strategy Analysis of MRF Tires

Principles of Management

January 2018 - April 2018

  • Reviewed the Vision and the Mission statements and analyzed the business model and the business strategies of MRF Tires using VARS Framework

  • Used Michael Porter’s Five Force Framework to analyze the external environment and the VRIO Framework to do an internal analysis of MRF Tires

Anchor 1
bottom of page